Get in Touch
We'd love to hear from you! Whether you've found a bug, have a tool suggestion, or just want to say hello — drop us an email.
Email Us
customer-toolsbox@proton.meAnything! Common topics include: reporting bugs or broken tools, requesting new tools, suggesting UI improvements, asking how a specific tool works, or general feedback about the website experience.
We typically respond within 24–48 hours during weekdays. Please allow a bit more time during weekends and holidays.
Absolutely! We're always looking to expand our toolkit. Tell us what tool you need and why it would be useful — we'll consider it for our roadmap.
Not yet. For now, please report any issues via email with details like your browser version, the tool you were using, and steps to reproduce the problem. Screenshots are always helpful!
What to expect
- We read every message personally
- No automated replies — real humans only
- Your email address is never shared or stored on our servers
- All communication is handled through Proton Mail (end-to-end encrypted)